2. What information does RV Park Model Traders collect?
When you fill in an online inquiry form, we ask for information such as your first and last name, address, city, state/province, zipcode/postalcode, telephone number, fax number, email address, sales person’s first name, and transaction amount. RV Park Model Traders’ web server automatically receives and records information on our server logs from your browser, including your ip address and the page you request.
3. What are “cookies” and how does RV Park Model Traders use them?
4. How does RV Park Model Traders use the information?
RV Park Model Traders uses the aggregate data to perform statistical analysis of the collective characteristics and behavior of our registered users and visitors, to measure user demographics and interests regarding specific areas of RV Park Model Traders’ websites and to analyze how and where best to use our resources. Without such data, we would not know what the most popular areas of RV Park Model Traders website are, and we would not be able to change and update the content and services appropriately.
RV Park Model Traders may, from time to time, use your personally identifiable information to contact you about changes or enhancements to Products and Services on RV Park Model Traders’ websites. We will also ask you to provide certain personally identifiable information to us when you send e-mail communications to us from this website. For example, when you request to contact RV Park Model Traders, we will ask you to provide your name, phone number and e-mail address. RV Park Model Traders may use the information provided by you to deliver text or SMS messages for communication purposes in relation to manufactured home transactions. You may request to opt out of receiving text or SMS messages at any time. We will maintain a record of your information so we can provide you with these and other account services.
RV Park Model Traders may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, RV Park Model Traders may voluntarily provide information to appropriate governmental authorities.
It is the Corporate policy of RV Park Model Traders not to rent, sell, share, trade or otherwise divulge its customer list to any outside firm, without permission from you. If you believe you are being contacted by any firm outside of RV Park Model Traders, using information you have provided to us, please do not hesitate to contact us immediately.
5. What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
RV Park Model Traders’ web server is located in a physically and electronically secured data center monitored by security guards. Any personally identifiable information you provide to RV Park Model Traders when submitting an online form for inquiries or registering for Products and Services at any of RV Park Model Traders’ websites is maintained and accessible only by RV Park Model Traders’ employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs, unless specifically stated otherwise.
RV Park Model Traders’ Payment Pages encrypt all personal data you submit (including your credit card number, billing, and shipping information) and passed through “secure transaction servers.” RV Park Model Traders accomplishes this through technology provided by Starfield Technologies, Inc.
6. Refund Policy
If this is your initial down payment, you may have received or should expect to receive a hard copy of our mutual Purchase Agreement (herein after referred to as “Agreement”). The Agreement is the prevailing document in our refund policy and supersedes any prior written or verbal communications regarding your home purchase. Once the Agreement is executed, with an authorization to construct your home, all down payments and/or deposits are non-refundable. In the event that you are utilizing this online payment option to make a payment against a prior executed agreement, then the agreement is the prevailing document with regards to refunds. There are no exchanges, returns or refunds on any fully executed agreement with an authorization to construct the home. In the event that you have not signed an agreement and wish to cancel, your down payment is fully refundable within 30 days of the initial down payment.
If you use a credit card for a payment and there is a cancellation, the credit card company transaction fee will be deducted from the amount of your refund.
7. Shipping Terms
FOB –Origin. You are responsible for the freight charges from the point of origin to your designated destination. The charges will be estimated at the time the written agreement is prepared by your sales agent. Once you receive the written agreement, you will have a chance to review the estimated freight charges and ask any questions about the pricing. Please understand that unless otherwise stated, the quoted freight price is estimated for the current date and may not reflect fluctuating fuel surcharges, Department of Transportation construction re-routing, highway patrol escorts, or unique complicated placements based on terrain of the delivery site.
All questions regarding this statement should be directed to: [email protected]